Help homeowners when they need it most
Temporary housing is one of the most visible and remembered parts of a property claim. How quickly and compassionately a carrier responds when a home is uninhabitable directly shapes the relationship with that policyholder. We handle the placement and paperwork with 24/7 support — so adjusters stay focused on the claim, and policyholders feel taken care of from the moment they need help. To report a loss 24/7/365, click the button below, email housing.newloss@itelinc.com, or call 866-918-7356.)
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Available 24/7/365
Every situation covered
Built on decades of experience
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A decision that defines the policyholder experience
Research consistently shows that temporary housing is among the most significant drivers of policyholder satisfaction in a property claim. Nearmap handles swift, compassionate placement for short- and long-term accommodation — with the expertise, technology, and 24/7 support that removes the burden from adjusters and delivers a better experience for homeowners.
Control your Additional Living Expense spend
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Immediate booking once the claim is filed
A policyholder whose home is uninhabitable is dealing with one of the most stressful experiences of their life. Get immediate hotel placement — directly coordinating with the homeowner so the adjuster doesn’t have to — with pre-negotiated rates that keep ALE spend under control from day one.
Urgent, 24/7 placement response
Pre-negotiated rates with direct billing
Full homeowner coordination — no adjuster involvement required
Give displaced policyholders the support they need
Talk to Nearmap about bringing Temporary Housing into your claims program.
Report a Loss